Extended Hours Appointments

South Cheshire and Vale Royal GP’s are now offering extended hours appointments at selected practices which will be known as GP Hubs. These appointments are available to any registered patients from any practice within the boundaries of South Cheshire and Vale Royal.   Please ask your Practice receptionist who can book you an appointment. To find out more visit the website below:


View your medical record on-line

More on-line facilities for patients – you can now view sections of your medical record!

EMIS Access allows you to access your record securely from any computer. In order to use EMIS Access, you first need to be set up for the system. We ask you to do this in person at reception, bringing in identification, preferably passport, driving licence or ID card. You will be given a user name, and will be able to set your own password.

Once registered for EMIS Access, you can make, check or cancel appointments with a GP on-line or with one of our practice nurses for asthma or diabetic checks. You can also order or check your repeat medication.

You can also view all your current medication, whether it has been added as a medication that may be repeated, or whether it is medication that has been prescribed as a one-off.

We are pleased to announce that there is now a facility available to view further aspects of your medical record. These are the coded clinical information that has been added to your record, as well as test results and consultations. This is not available automatically, but is rather something that you will have to request. You will need to make a request to the practice, and we will alter the settings in your medical precord so that you can view this information.  Due to demand this may take up to 8 weeks from your request.

DOWNLOAD THE EMIS ON-LINE APPLICATION FORM to complete and take to your practice with ID.

Want to know more about Care.Data?

Visit https://www.nhs.uk/news/medical-practice/awareness-campaign-about-caredata-launched/#what-is-the-caredata-programme or http://www.hscic.gov.uk. Here is a list of “Frequently Asked Questions” that deal with many of the issues that patients have raised about this project –  caredataguideforgpsfaqs[1].
If you decide to opt out of having your data included in the automatic uploads that will take place when the project starts, you can download this form, complete it and return it to the practice. You will need a separate form for each patient. opt-out form for patients.

Named Accountable GP

It is a requirement of NHS England that all patients must have a named accountable GP.

At Millcroft Medical Centre, this is the GP with whom the patient was registered when they first joined the practice.

Millcroft Medical Centre is a 10-partner practice, and this means that all the partners are accountable for the care of each patient, regardless of which doctor you choose to see. It may be that you are used to seeing one GP, but that your “named accountable GP” is a different doctor. This really makes no difference at all to your care, and you are free to see the doctor of your choice subject to availability.

Publication of average GP earnings

All GPs practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings or to make any comparison with any other practice.

The average pay for GPs working in Millcroft Medical Centre in the last complete financial year (16/17) was £116,898 before tax and national insurance. This is for six full time GPs who worked in the practice for more than six months.

How to book appointments and order repeat prescriptions on-line

You need to register for “EMIS Access” to use the on-line facilities, but registering is simple. Just download a form (or get one from reception), complete it and take it into the surgery with some ID, passport or driving licence is best. You will be given log-in details and instructions. You simply have to set your own password and you’re ready to book, check and cancel appointments, and order your repeat medication. EMIS ACCESS APPLICATION FORM

Cancelling Your Unwanted Appointment

Most people make a careful note of their appointments, and then cancel them  if they find that they no longer need or have to rearrange them. This is really helpful, as we can then make efficient use of our appointments, and give as many patients as possible what they want.

We have made it easy to cancel your appointment by providing a 24 hour voicemail message service (01270 275199), so just leave a message any time of the day or night and please give us as much notice as possible (cancelling with 10 minutes’ notice doesn’t really help us at all). That way, you’ll be helping us to help you.

We also send appointment text reminders to patients with mobile phone numbers recorded on our system.  This text message gives you the option to cancel your appointment by simply replying with the word ‘cancel’ to the text you have received from us confirming your appointment.  This will then cancel your appointment and make the appointment slot available to another patient.  Please make sure you let us know if you update your mobile number.