Practice Staff

The Doctors

Millcroft Medical Centre is a partnership of six doctors working with a part-time associate doctor.

Dr Michael Freeman, MBChB, MRCGP, BMedSci
Qualified Sheffield 1987

Dr Jennifer Flower, MBBS, DRCOG, MRCGP
Qualified Newcastle 1995

Dr David Shackleton, MBChB, FRACGP, DRCOG
Qualified Manchester 1990

Dr Karen Wain, MBBCh
Qualified Johannesburg 1999

Dr Ali Nafisi, MD, MRCS, DO_HNS, DRCOG
Qualified Terhan 1998

Dr Christopher Fisher, MBBS, DCh, MRCGP, DRCOG.
Qualified London 1995

Dr Helen Lightfoot,  MB BCh, DFSRH, DRCOG                                                                                      Qualified Cardiff 1997

Practice Nurses

Appointments can be made at reception or by telephone. The nursing team offer a wide range of general nursing services and also run specialised nurse-led clinics. Our Nurse Practitioner will see patients with straightforward complaints and can prescribe, and our Triage Nurse offers helpful telephone advice. The nurses’ clinics deal with, for example, the management of chronic illness, family planning and childhood immunisation and more details are given later in the Services page of this site.

The Practice Team

Gill Instone
Practice Manager
Responsible for the administration of the practice and the management of all staff. She is happy to receive any comments about the service provided via a comments box at reception.

Gill Buschenfeld
Office Manager
Involved in the administration of the practice and leads the team of receptionists.

Receptionists
There are a number of receptionists, both on the front desk and answering phone calls. Our receptionists are here to help you access the services available. Sometimes they need to ask for more details in order to arrange appropriate appointments. Information given will be treated in the strictest confidence.

Attached Staff

The District Nurses
These nurses visit patients in their homes as needed. District nursing visits are arranged by the hospital or the GP practice for patients who are housebound and require nursing services. Patients who have the District Nurse attending and wish to speak to her can usually contact her between 12noon and 1.30pm on 376557. You can leave a message on this number if the nurse is not available to speak with in person.

The Community Midwife
A team of midwives is attached to the practice and work closely with the doctors. All pregnant women are referred to the community midwife team who will coordinate their care during pregnancy. The community midwives see patients at the surgery and in their own home.

Health Visitors
Health Visitors give expert advice and support for children and parents. They provide clinics at The Eagle Bridge Health and Wellbeing Centre.

Dietician
Attends the surgery and provides expert dietary advice. You can make an appointment at reception.

Counsellor
Holds clinics within the surgery and provides brief intervention counselling. Referral is via the doctor.

Phlebotomist
Takes blood samples for tests ordered by the doctor. Blood tests are carried out on the ground floor. Please bring your blood test form and report to the ground floor reception desk.