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Is Tinnitus affecting your life?

This week is Tinnitus Awareness Week.

Tinnitus is the name for hearing noises that are not caused by sounds coming from the outside world. It’s common and not usually a sign of anything serious. It might get better by itself and there are treatments that can help.

Tinnitus can sound like:

  • Ringing
  • Buzzing
  • Whooshing
  • Humming
  • Hissing
  • Throbbing
  • Music or singing

You may hear these sounds in 1 or both ears, or in your head. They may come and go, or you might hear them all the time.

If you hear these sounds regularly or constantly or its getting worse, book an appointment to see your GP.

Find more information about Tinnitus at https://www.nhs.uk/conditions/tinnitus/ or https://www.hearingaid.org.uk/hearing-loss-awareness/tinnitus-awareness-week-2023-the-tinnitus-breakdown

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Phone Lines

Over the past 12 months Millcroft Medical Centre has seen a unprecedented increase in demand for General Practice services this has meant that we have been experiencing an extremely high volume of calls into the practice daily and have been working hard to meet the increased needs of our patients . Due to the additional pressure of the recent outbreak of Strep A in our community a further increase on demand has resulted in some technical issues with our telephone lines.

Our IT department are looking into this as a matter of urgency to try and rectify the issues.

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Millcroft Medical Centre is no longer providing a Covid-19 Booster vaccination service

Millcroft Medical Centre is no longer providing a Covid-19 Booster vaccination service.

You can use the National Booking service to book your vaccination by calling 119 or using the below link:

Book or manage a coronavirus (COVID-19) vaccination – NHS (www.nhs.uk)

Please do not contact the practice as we are unable to book an appointment for you. Thank you – Millcroft Medical Centre

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GHR & Eaglebridge Primary Care Network: Provision of our services outside the normal practice hours.

As you may be aware NHS England (who commission our practices services) have set out a requirement that practices work together to ensure that patients are able to access services outside our normal hours of work (8.00am to 6.30pm Monday to Friday).

GHR and Eaglebridge Primary Care Networks cover the following practices:

Grosvenor Medical Centre

Hungerford Medical Centre

Rope Green Medical Centre

Millcroft Medical Centre

Earnswood Medical Centre

GHR and Eaglebridge PCNs have produced a plan based on services being provided from the individual practices and from a local practice-based Hub on Friday and Saturday.

This way of working is not new to us, we have been providing so called Extended Access services for the last five years, including the ability for our patients to access services locally on Saturdays.

The times we provide extended access services from our practice bases have been determined by analysing the preferences of our patients over the last five years, in particular we have been keen to offer services to enable patients who work a distance away from the practice to access services.

Each practice is currently publicising when services are available and we are proposing to add further services to our existing provision, from October 2022.

In addition to the services provided from each practice we are working with our neighbouring practices to offer appointments across the week and on Saturdays. As always, the availability of appointments will be dependent on our capacity, however, please ask the practice receptionist if you would ideally like an appointment outside the normal core hours. It is important to stress that the number of appointments offered outside the normal hours will only be a small proportion of our total appointments, as it is important that we do not undermine our normal level of service particularly given the current high levels of demand and our workforce challenges.

As we have stated we are sure that the time our practices provide services (outside of core hours) reflects the preferences of our patients, but we would be pleased to hear your views so that we can continue to evaluate the best times to offer services.

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Happy Hearts – Together we can reduce the risk of heart attack and stroke during Covid-19

Health services, local authorities, charities and other partners across Cheshire and Merseyside are working together to prevent heart attacks and strokes.

The Cheshire and Merseyside Happy Hearts website is aimed at helping you to reduce your risk of stroke and heart attack by giving you lots of information and tips on keeping your heart happy. The website shares local, practical information on:

  • how to live healthily and stay well
  • conditions that increase the chances of having a heart attack or stroke, such as
    • atrial fibrillation
    • high blood pressure
    • high cholesterol
  • how and where you can get your numbers checked
  • how you can help to manage and control these conditions to lower your CVD risk

Visit the Cheshire and Merseyside Happy Hearts website to find out more.

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No more suicide – support for children & young people

Many people, including children and young people experience times of stress or worry during their lives. If you need help now or if you’re worried about someone else, there are support services available. Visit no-more.co.uk for more information and a list of services available.

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999 Service Launched in British Sign Language

An official 999 service has now been launched in British Sign Language.

Using a dedicated smartphone APP or the 999 BSL website, callers will be connected to a 999 call handler via a BSL interpreter.

The service can be accessed at 999bsl.co.uk – you can also download the iOS or Android app there.