Urgent Appointments
We use a triage system for all urgent appointments. These will be triaged by our Advanced Care Practitioners; they will make sure you are signposted to the right service.
Routine Appointments
Routine appointments can be made up to 2 weeks in advance. Our Care Navigators will ask brief details of your problem. This will help direct you to the most appropriate clinician. Please make sure you let us know when you arrive. You can do this by either the touch screens provided on both sides of the waiting rooms or by speaking to one of our Care Navigators at Reception B.
Extended Hours Appointments
South Cheshire and Vale Royal GPs are now offering extended hours appointments at selected practices which will be known as GP Hubs; these appointments are available to any registered patients from any practice within the boundaries of South Cheshire and Vale Royal.
Please ask your Practice receptionist who can book you an appointment.
Out of Hours
If you need medical advice and our GP practice is closed and it is not a life-threatening emergency, call 111 first where a trained advisor will direct to the most appropriate service for your needs, or click the image below for more information.
Cancelling Appointments
If you cannot keep an appointment, please let us knoow as soon as possible.
Appointments can be cancelled by the following –
- Your appointment reminder text
- Via the NHS App
- by calling us on 01270 275200
Arriving for your appointment
When you arrive for your appointment, please book in at reception, either by telling the receptionist that you have arrived or by using the automated check in screen. If you do use the screen, remember to check that your details shown are correct and which waiting room you are asked to use, A or B.
Please sit in the waiting room and watch the TV screens. When it is your turn to be seen, there will be a “beep” and the display will tell you to which room you should go.