Order a Repeat Prescription


Order a Repeat Prescription

Order a Repeat Prescription

It is not usually possible to obtain a prescription without seeing the doctor unless you have been given a computerised repeat prescription sheet. There are several ways to pre-order your repeat medication:-

  • Post the tear-off slip to the surgery or drop it in at reception or in our outside letter-box. 
  • Via the internet on Patient Access or via the app NHS App on your mobile phone —please click here for information on how to register for this service.
  • Via our new e-mail address dedicated to prescription ordering:  scccg.millcroftprescriptions@nhs.net
    • please note this e-mail address is for repeat prescription ordering only. Any other requests made to this e-mail address will not be dealt with.

We do not ordinarily accept telephone requests on the main surgery phone line to re-order items.

Repeat prescriptions will be sent to your nominated pharmacy two working days after they have been requested. This is the case even if they are being sent electronically.  For example, if you make your request on Monday, the prescription will be at your pharmacy on Wednesday. Please allow time for your pharmacist to process your prescription. Please take note of our half-day closures for training – see News for dates.

Prescription charges from 1st April 2022 – £9.35 per item

Electronic Prescription Service

If you get regular prescriptions, the Electronic Prescription Service (EPS) will save you time by avoiding unnecessary trips to your GP practice.  EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice.

Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination.

This means you’ll no longer have to collect a paper repeat prescription from your GP practice – queuing to pick up your prescription from reception.  Instead, you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.  If you order your repeat prescription on-line or via e-mail, this will mean you can order your medication without calling into the GP practice at all.

Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to collect it with no extra wait. However, this depends on the capacity of pharmacists on the day, and may not be possible all the time.  Some pharmacists now text the patient to say their prescription is now ready.

All our prescriptions will now be processed electronically wherever possible, so please nominate a pharmacy next time you call into your surgery so you can start using this service immediately.

Electronic prescriptions help save the NHS money.  Read more about EPS on the NHS website.


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