We aim to be a leading, patient-centred GP Practice recognised for delivering exceptional, accessible and compassionate care to improve health outcomes and support all our patients in achieving their best quality of life.
Aims and Values
The Practice aims to:
- Provide safe, high-quality, and evidenced based primary care for all patients
- Promote health education, prevention and early intervention
- Work collaboratively with patients, family and partner organisations to deliver integrated care
- Ensure timely access to clinical services through effective use of staff and technology
- Create a supportive, inclusive and well-trained team environment that fosters professional development
Underpinning these aims are the following core values:
- Care and compassion – treating every patient with empathy, kindness, dignity and understanding, providing support where needed and ensuring the patient feels heard.
- Respect – acknowledging every patient’s individuality and needs, being inclusive, fair and valuing diversity. Listening to patients and colleagues and communicating sensitively.
- Integrity – acting ethically in all our decisions and actions, and being open and transparent with patients.
- Accountability – taking responsibility for our actions and outcomes, ensuring all staff understand their roles, responsibilities and professional duties.
- Quality – continually evaluating our services through audit, feedback and learning, ensuring our care meets the needs of our patients. Commitment to ongoing professional development and innovation.
- Teamwork – recognising that high-quality patient care relies on the skills, contributions and cooperation of every individual.