Concerns, Comments and Complaints

We are happy to receive suggestions to help improve our services. If you have a comment or complaint about any aspect of our services please let us know. Our practice operates a formal complaints procedure.

You can contact either the Office Manager or the Governance & Quality Manager Tracey Blakeley in the first instance if there’s something you want to complain about. This can be in person, by telephone or in writing. You might prefer to complain to NHS England, who will investigate your complaint on your behalf. For more about our complaints procedure, please see our Patient Complaints Procedure.