Concerns, Comments and Complaints

We are happy to receive suggestions to help improve our services. If you have a comment or complaint about any aspect of our services please let us know. Our practice operates a formal complaints procedure.

Should you wish to raise a complaint or any significant concerns you may have, please contact either Tracey Blakeley, the Governance & Quality Manager, or Kimberly Bailey, the Practice Manager. This can be in person, by telephone or in writing. You might prefer to complain to NHS England, who will investigate your complaint on your behalf. For more about our complaints procedure, please see our Patient Complaints Procedure.