Think NHS 111 First
If you need medical help but it’s not a life-threatening emergency, call 111. Depending on your needs your advisor will either book you a time slot at your Emergency Department or at the best local service for you. This will help keep you safe and maintain social distancing.
NHS 111 Now Available Online
NHS 111 is now available online, providing people with fast and convenient access to urgent health advice digitally.
NHS 111 online offers people an alternative to the 111 phone service, as well as helping to manage increasing demand on the telephone service – but please note it does not replace the phone service.
How does it work
To access the service simply visit 111.nhs.uk, enter your age, sex, postcode and main symptom, and then you will be guided through a series of questions about your health problems.
At the end of the questions you will be given advice about the best course of action to take next, which could be:
- information on how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care
- advice on self-care
- In most areas, get a call back from a nurse, doctor or other trained health professional if you need it.
